CONTACT
contact
Questions about products before purchase, companies and other inquiries
For inquiries after product purchase,click here.
Depending on the content of your inquiry, it may take some time for us to reply. We accept e-mails 24 hours a day, 365 days a year, but we reply to e-mails on weekdays from 10:00 to 15:00 (Japan time). Please note that on holidays (Saturdays, Sundays, and national holidays), we will respond on the next business day or later. In the unlikely event that you do not receive a response within 10 days, please contact us again.
Questions about your inquiry
We will respond to inquiries by e-mail.*Inquiries about products are only handled by e-mail. We do not accept inquiries by phone. Please be sure to contact us using the mail form above.
弊社では独自に商品企画・開発を行っているため、お客様からのご提案と同一または類似する商品を開発・販売する場合がございます。
商品アイデア等をご提案いただいた場合でも、採用・回答・秘密保持の義務、およびご提案を理由とする対価のお支払いはいたしかねます。
あらかじめご了承ください。
※詳細は「商品アイデア・ご提案について」をご確認ください。